A security system is designed to safeguard your family. But what actually transpires when your home security alarms go off in Pittsburgh? What are the right steps to take to be certain you and all your family members are taken care of?
The most important first step is to remain calm. You should understand that your around-the-clock monitoring professionals are always standing by to assist. Then take the steps described below to be prepared for any crisis at your property.
Our Dedicated Representatives Help You Stay Safe
A 24-7 monitoring specialist is instantly notified when your Pittsburgh home security alarms go off. Once a monitoring professional is informed, they will reach out to you without delay to figure out what set off your home’s defense. Your protection devices can go off in various situations, including:
In circumstances when the alarm was set off by accident—like not recalling that the motion sensors are armed when you unlock a door— an agent will reach out to ask if you need help. Give them your passcode, and they can deactivate the alarm.
In a true emergency, your representative will send out emergency personnel, including police, fire, and EMS, to your property. They can also serve as a contact point when nobody is home. Your dedicated monitoring staff will even let first responders know which security device was tripped, increasing their preparedness for a potentially life-threatening situation. Then the agent will stay on the line with you to help you stay calm and inform you what to do next.
Steps to Take if Your Alarm Goes Off In Pittsburgh
Being awoken in the middle of the night to your alarm going off is terrifying—even moreso if you aren’t clear as to why it’s going off. The most important thing you should do is stay as calm as possible and follow these steps:
Before anything else, move to a safe place. Round up all members of your family including pets in an expeditious manner and relocate to a shielded space at your property or exit as quickly as possible. It's a natural response to want to face the situation in your home, but this is not the best course of action. Alternatively, focus on trying to keep yourself and your family protected and let the professionals deal with the problem.
Finally, keep in close contact with your monitoring team and emergency professionals. You have the ability to be connected, so representatives of each team are speaking on the same line. On the other hand, if you can't speak directly to your emergency providers, you can still receive notifications through text messages. Even if your dealing with a false alarm, it's smart to keep adequately communicating to all parties so you know what to do should a real emergency happen.
Get Protection For Any Emergency in Pittsburgh with Secure24 Alarm Systems
From fires to break-ins, Secure24 Alarm Systems works hard to make sure your loved ones and property are well defended. With 24-hour monitoring, home automation, and safety alarms, your residence will turn into the safe haven it's supposed to be. Design a comprehensive home security package by submitting the form on this page or dial (412) 230-3668 to speak with a member of our team.